Security Your security is of utmost importance to us
With the netfiles data room, your valuable documents are safe online: SSL encryption and an efficient permission system offer the highest level of protection against unauthorized access – and all that with 99.9% guaranteed availability.
Accredited high-security data centers in Germany netfiles' servers are located in a high-security data centers in the Munich area, Germany. The modern data centers features 360° security systems, round-the-clock surveillance 365 days a year, multi-level access controls, automatic fire protection systems, air-conditioning technology, an uninterruptible power supply and a direct link to the Internet backbone.
The data centers are certified for ISO/IEC 27001 and were recently awarded four stars by the eco Association of the German Internet Industry pursuant to a Datacenter Star Audit.
Failure security All servers and applications are observed by netfiles GmbH and its partners 24/7 using redundantly designed monitoring systems. If a problem should occur with a component, it will be repaired immediately by a service team that is also available round-the-clock. All systems and components are designed redundantly. If some unforeseeable event causes a complete failure of the data center, the entire functionality can be taken over in a short time by a hot stand-by system in another data center.
Protection against unauthorized access We use a highly available firewall cluster. The work environment consists of double firewall protection and a physically separated, dedicated management server. This provides highest level of security and optimal protection against third party attacks.
Authentication Users who wish to access the netfiles system must log in with a username and a valid password. Access to netfiles and communication between the user's webbrowser and the server is always 256-bit-SSL-encrypted. All systems are continuously monitored for any violations. If any suspicious actions are observed, the appropriate counteractions are taken by the system administrator, who is available 24/7.
256-bit AES encryption netfiles uses the 256-bit Advanced Encryption Standard (AES) to encrypt your data. This algorithm is widely regarded as one of the most secure encryption algorithms in the world and is the solution of choice for governments and banks.
SSL/TLS Encryption All data communication between the users web browser and the netfiles application servers is encrypted using the TLS protocol. The security of the SSL/TLS encryption of the netfiles servers can be checked at any time via the well-known Qualys SSLlabs Test.
Rigorous security check The netfiles application undergoes a rigorous security check at least once a year. This test is carried out by SySS GmbH in Tübingen. SySS GmbH specializes in security and penetration testing.
ISO/IEC 27001:2013 certification The certification unit of TÜV SÜD Management Service GmbH certifies that netfiles GmbH complies with the requirements of ISO/IEC 27001:2013, attesting that netfiles GmbH has introduced and uses a documented information security management system which covers its "marketing, operational and support activities for the netfiles application for virtual project and data rooms". This management system also meets the requirements of ISO 27017:2015 for the implementation of cloud services and ISO 27018:2014 for the protection of personal data in public cloud services.
The process of acquiring ISO 27001 certification involves auditing IT security procedures and validating data protection and information security.
IT Security made in Germany The netfiles GmbH is member of "TeleTrusT – Bundesverband IT-Sicherheit e.V." and bears the TeleTrusT quality seal "IT Security made in Germany".
Data protection For the protection of personal data netfiles GmbH is subject to the strict regulations of the EU General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). netfiles guarantees you GDPR-compliant work and maximum security in the processing of data.
netfiles security concept
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