FAQ

Frequently asked questions and answers about netfiles Deal Room

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Why should I choose a data room from netfiles?

netfiles data rooms are extremely easy to use. Users can work with them immediately and efficiently, with no need for extensive training or instruction. Furthermore, netfiles ensures optimal protection for your data thanks to leading-edge encryption and security technologies.

netfiles GmbH is a German company. Our servers are located exclusively in highly secure data centers in Germany. We work in accordance with the strict requirements of the EU General Data Protection Regulation (GDPR) and the law of the Federal Republic of Germany.

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What can I use netfiles Deal Room for?

Virtual data rooms such as netfiles Deal Room are used for due diligence audits in the context of mergers and acquisitions (M&As) and/or real estate transactions. In addition, they serve as a secure tool for the exchange of confidential documents in financing projects, IPOs, insolvencies and restructuring projects.

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How much does netfiles Deal Room cost?

The cost depends on the package you order. netfiles Deal Room is available in three versions: Essential, Professional and Premium. Essential is ideal for smaller transactions and due diligence audits. You get a data room with 500 MB of storage space for an unlimited number of users. Standard netfiles support is provided. 

Deal Room Professional also features Q&A functionality plus 5 GB of storage space. netfiles provides phone or e-mail support during setup and operation.

The Premium version is the ideal solution for large transactions and due diligence audits, providing unlimited storage space.

Go here for detailed information about all three versions.

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How much storage space will I get?

You can book netfiles Deal Room in either the Essential, the Professional or the Premium version. Essential gives you 500 MB, Professional 5 GB and Premium unlimited storage space.

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How quickly can I set up and use netfiles Deal Room?

You can create your own netfiles data room right here and right now. Your trial data room will be available immediately with full functionality for 14 days free of charge. If you then decide to book netfiles Deal Room, we will, on request, transform this data room – complete with all settings and contents – to a full data room in just a few minutes.

The netfiles data room can also be configured quickly and easily. You can create users and groups either individually or, more conveniently, by simply importing a CSV list. You can save folders and files in the netfiles data room in a single step by uploading a ZIP file that is then unpacked automatically in netfiles.

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What file formats are supported in the data room? And are there any limits on storage space?

netfiles supports all commercially available office, PDF and image formats. Depending on the access rights assigned to individual users, either the original file or write-protected PDF files are shown in the data room. How much data storage space is available depends on which package you book.

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What roles are there in netfiles Deal Room, and what rights are assigned to each role?

Alongside data room administrators, you can also create any number of user groups on both the buyer and seller sides. Individual access rights can then be assigned to each group – specifying, for example, who can only read documents, who can read and download them, or who can read, download and edit them. In the Q&A section, additional roles can be assigned to Q&A administrators and Q&A gatekeepers.

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Does the principle of dual control apply in netfiles Deal Room?

Yes. You can store documents in such a way that they can only be made visible to others after a second (named) individual has granted approval.

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How does the data room Q&A process work?

In netfiles Deal Room, questions can be asked about a specific document or folder. Answers are provided via a structured workflow. Questions and answers (Q&As) can be published only for specific individual buyers or for all buyer groups. Alongside administrators, another option is to define gatekeepers on both the seller and buyer sides.

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Can I limit the number of questions per day and/or per bidder?

You can set a limit on the number of questions for individual bidder groups. You can also specify a time within which questions may be asked.

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Can I search for specific files?

netfiles features an integrated search engine in which you can enter search arguments to quickly find the documents you are looking for. "Smart lists" in the data room also let you look specifically for new or unread files or files that need to be processed.

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Can data be exported from netfiles Deal Room?

You can export all files, Q&A interactions, activity logs and the data room index in an open file format.

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Can a data room be archived?

When your project is completed, an audit-proof copy of the data room can be archived on a DVD or USB stick. Alternatively, you can rent an online data room archive. If you do this, your data room will be "frozen" and can no longer be modified.

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How are activities logged in the virtual data room?

All activities are recorded in an audit-proof, GDPR-compliant log file.

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Does netfiles support file versioning?

Yes, netfiles automatically versions your files in the virtual data room. Every change can thus be traced and earlier versions can be restored.

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How secure is a virtual data room from netfiles?

In the netfiles data room, your data is protected by 256-bit encryption during both storage and transmission. Full legal compliance is ensured by the fact that all data is hosted and the online platform is operated at highly secure data centers in Germany.

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Where does netfiles store my data?

Your data will only ever be stored in highly secure, ISO/IEC 27001 certified data centers in Germany.

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What security certifications and compliance standards does netfiles support?

netfiles is fully compliant with ISO/IEC 27001:2202, ISO 22301:2019 and SOC 2. It also possesses C5 certification from the Federal Office for Information Security (BSI). The virtual data room is GDPR-compliant and uses AES 256-bit encryption for both the transmission and storage of data. To guard against regulatory risks, all server locations are in Germany. Go here for more detailed information about our security measures.

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What support does netfiles offer me?

netfiles offers you comprehensive support at no additional cost, both when setting up the data room and when using it. Our experts are at your disposal around the clock by phone or e-mail. At netfiles, you do not end up in a call center: Instead, you are immediately put through to an experienced expert who will be happy to help you.

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What is a virtual data room?

A virtual data room is an internet-based application that provides secure, location-independent access to confidential documents. Virtual data rooms are primarily used for due diligence purposes, but also for cross-company and cross-location data exchange.

Find more information about virtual data rooms here.

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What can I use a netfiles data room for?

The use cases of data rooms today go far beyond the use in due diligence.

Data rooms function today in a large number of companies, law firms and agencies as a particularly secure solution for data exchange across locations and companies. Whether it's data exchange with branch offices and associated companies, with customers, suppliers and business partners or within project teams working at different locations. Even when working in the home office, the netfiles data room is a secure and quick and easy to use solution for securely exchanging confidential data with company headquarters or business partners and customers.

The virtual data room offers the highest level of data exchange security by encrypting the data during transmission and storage, user-specific access rights, extended document protection and seamless logging of all activities in the data room.